KRM Media Hub respects your privacy and collects only essential information to deliver services, process payments and communicate effectively. This policy explains data handling practices in compliance with Indian DPDP Act 2023 and international standards like GDPR for EU clients.
Name, email, phone/WhatsApp, company details
Project specifics (video links, website content, budget range)
Location (India/International) for pricing
Transaction details, billing address (via Razorpay/Payoneer)
Bank/card info handled directly by payment processors (never stored)
Usage data: Basic site analytics (IP, pages visited, device type) via Google Analytics (anonymized).
Service delivery: Communicate project updates, share drafts, deliver final files
Payments: Process invoices and track project status
Marketing: Occasional service updates (unsubscribe anytime); testimonials with permission
Improvement: Aggregate anonymized data to refine services
Payment processors (Razorpay, Payoneer) for transactions
Cloud storage (Google Drive, Dropbox) for file delivery – access revoked post-project
Storage: Secure hosting (Hostinger), backups encrypted, deleted 6 months post-project unless ongoing retainer.
India (DPDP Act): Right to access, correct, delete personal data; contact for compliance.
EU/International (GDPR): Data subject rights including portability, objection; designate representative if needed.
Requests: Email with subject “Privacy Request” – processed within 30 days.
Hosting with SSL encryption
Password-protected client folders
Two-factor authentication on all accounts
Regular backups and security updates
Site uses essential cookies for functionality. Google Analytics opted out via browser settings. No advertising trackers.
Changes posted here with date. Continued site use implies acceptance. Last updated: December 2025.
Contact for privacy concerns: Use Get a Free Quote form or direct email.
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